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Case Studies

Read on to find out what IMAGETEQ has done to help specific customers optimize the return on their IT investments across a variety of industries.
 

Hawaiian Telcom wanted to reduce the burden on its call centers and increase customer satisfaction by letting customers create, view, modify and cancel trouble tickets associated with their accounts online on hawaiiantel.com  (more ...)

BBiTV wanted to build a state-of-the-art interactive television (iTV) application that could be integrated with a web application and launched on a Time Warner-affiliated site.  (more ...)

Reliance Globalcom, a telecom and IT services provider focused on the medium and large enterprise markets, wanted IMAGETEQ to re-think its customer portal strategy to improve the customer experience. (more ...)

Prudential Locations’ CRM system, provided by NetSuite, allowed real-estate agents to set up clients and various company sponsored initiatives. However, the process was time consuming and arduous. (more ...)

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