Telecommunications

Today’s companies encounter a myriad of retail, enterprise, wholesale business and regulatory issues.

IMAGETEQ provides innovative solutions that address these issues and the unique challenges facing your company.

 - Integrate cross-channel customer acquisition and service applications
 - Deploy regulatory compliance systems, providing portal and extranet solutions
 - Develop and implement industry-specific technology applications and solutions

Sample solutions include the following:

Single Sign On
Customer Referral application
Trouble Ticketing
Loop Qualification
Customer Premises Equipment (CPE) application
Online DSL ordering application
Telephone card application
800 number application
Billing Disputes
E-Voicemail systems
Voicemail Password Reset
Line Testing
IVR/Web integration
Online Local & Long Distance (with ELOA) Ordering
Bundles Ordering application
Internet portals
Employee Intranet portals
E-commerce portals
Customer portals
Live Event Video Streaming
Third-party systems integration
Extension of core ERP modules
Employee Attendance Tracking
Consumer and Business Sales Tracking
3rd Party Agents Ordering

Sample clients include:

Hawaiian Telcom Read the case study
Reliance Globalcom Read the case study

Sample technologies include:

Peoplesoft
CRM
TIBCO